![]() ![]() ![]() TOTP applications use a time-based one-time password. TOTP (for example, Google Authenticator, Microsoft Authenticator) is available to all customers, and is the only option for customers not already using AuthAnvil.For details on setting up and using AuthAnvil 2FA with Autotask, refer to AuthAnvil two-factor authentication. Pass codes are generated by personal hand held devices enabled for AuthAnvil SoftToken technology or by an authentication token. AuthAnvil uses a resource-specific pin code along with a unique one time pass code. ![]() AuthAnvil is only available to legacy customers already using this 2FA option.You have two options for two-factor authentication, AuthAnvil and TOTP. NOTE For information about Single Sign-on, refer to Configuring single sign-on using the OpenID Connect standard. Refer to Creating a password and enabling two-factor authentication (2FA). the only option for the Co-managed Help Desk license type, since an MSP's SSO will never be extended to themĪll users will be prompted to set up 2FA when they complete their account setup during the first login.required for all other license types unless Single Sign-on has been implemented.available but not required for the Dashboard User license type.not available for the API User license type.Users must supply the token when logging into the Autotask desktop application, LiveMobile, and Outlook, if the Outlook extension is configured. To increase Autotask access security, all Autotask customers have to implement either single sign-on (SSO) or two-factor authentication (2FA). NAVIGATION > Admin > Company Settings & Users > Resources/Users (HR) > Resources/Users (HR) > Resources/Users > Edit Resource > Security tab Overview SECURITY Security level with Admin permission to configure Resources/Users (HR).
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